Lifestyle Brand vs Product Brand: What Changes in the Brief
A product brand sells what it does. A lifestyle brand sells who you become. Here's how that changes the brief, and what to ask of your agency.
Investors back the story before they back the spreadsheet. If your brand still looks like the company you were two years and one round ago, you're making that story harder to believe.
It's a conversation we have most often with founders. Should you rebrand before fundraising, so the pitch lands? Or wait until the money's in and do it properly? And can a rebrand actually help you raise at all, or is that just something agencies say?
Here's what we've learned from working with scale-ups at exactly that point, including a client that has gone on to raise over £1.8bn since we rebranded them, and the honest limits of what brand work can do for a round.
Yes, but not in the way most agency websites imply. No investor has ever written a cheque because they liked a logo. Rounds close on traction, team, market and timing.
What a rebrand can do is change how those things are read. A company that looks and sounds like the leader in its category gets taken more seriously in the room, by customers, by the press and by the senior hires investors want to see on the team. A company that still looks like its seed-stage self forces everyone to imagine the bigger version. Most people won't bother.
A good rebrand doesn't create the evidence. It makes the evidence easier to believe.
Zenobē builds and runs some of the UK's largest grid-scale battery storage sites, and electrifies bus and truck fleets for operators who want to move away from diesel. It's important, complicated infrastructure, and it needs serious capital to build.
When Zenobē came to us the brand was still rooted in its early identity as a battery storage start-up and didn't reflect the scale of the business or its fleet electrification offer. We worked on their brand strategy and visual identity with the aim of making a highly technical business feel credible, clear and confident to everyone from bus operators to infrastructure investors.
Since that rebrand, Zenobē has raised over £1.8bn.
We're careful about how we talk about that number. It's a mix of equity and debt, and the credit belongs first to a strong business in a sector investors want to back. Our part was making sure the brand looked like it belonged in those conversations, so that nobody had to squint to see the company Zenobē was becoming.
There's no single right answer, but there is a right answer for your situation. These are the questions we ask founders to work it out.
Rebrand before the raise if your story has outgrown your brand
If you've changed what you sell, who you sell to or how big your ambition is, and your brand hasn't caught up, investors will notice the gap. A rebrand before you go out can sharpen the narrative, give your deck and website a single clear point of view, and show you're thinking like a much larger company.
The catch is time. A proper rebrand takes months, not weeks. If you're planning to raise in the next quarter, you may be better off with a focused refresh of the pitch-critical touchpoints (deck, website homepage, messaging) and saving the full system for afterwards.
Rebrand after the raise if the money changes what you need to do
A new round usually means hiring fast, entering new markets or launching new products. That's a lot of pressure on a brand built for a smaller company. Rebranding after the raise lets you build a system for the business you're about to become, with the budget to roll it out properly.
This is where we do much of our best work. Our homepage says we work best with brands at their scariest inflection point, and a freshly funded scale-up that now needs to look like it belongs in the next room is exactly that.
Either way, start with strategy
The rebrands that hold up under investor scrutiny are the ones grounded in a clear position: what you stand for, who you're for and why anyone should care. Design that skips that step tends to look good in the deck and fall apart six months later. It's why we put so much time into [brand strategy] before anyone opens Illustrator.
Funding is one outcome. It's not the only one we measure, and it shouldn't be the only one you ask an agency about. A few results from recent work:
Zenobē: over £1.8bn raised in equity and debt since the rebrand
Cult Mia: net revenue nearly tripled after the rebrand, growing 191% year on year
Toilet Twinning: a rebrand and launch campaign that now inspires more than 20,000 people a year to twin their loo
None of that came from a logo alone. It came from brand work that was commercially grounded from the start and built to keep working once launch day had passed.
If you're speaking to agencies before a raise, ask every one of them, us included, the same things:
If an agency gets vague on those, treat the claim as marketing.
If you've raised and the brand hasn't caught up, or you're about to raise and need the story to land first, that's the moment we were built for. We're Wildish & Co, an independent creative agency in Clerkenwell, and for fourteen years we've helped ambitious brands look like the company they're becoming. Book an intro call and tell us what the next round needs to say.